Help Centre

Hallensteins is here to help! Just ask us a question below or contact us direct and we'll have you sorted in no time!


We have a dedicated Customer Service team avaliable for any query you may have.

Phone (Monday - Friday 9am - 5pm NZT, 5pm - 1am EDT)
NZ: 0800 245 247
AU: 1800 960 871
US: 0855 975 1414
Rest of World: +64 9 360 7871

Or flick us an email:

If you're looking to contact a store click here


Head Office Contacts

Our dispatch team, for all deliveries, order and return queries
Email: Phone: 0800 245 247

Our Buying & Production team
Email: Phone: 09 306 2500

Our Accounts team, if you have an account card and wish to make payments or changes to your account.
Email: Phone: 0800 942 869

Our Retail team, for feedback on your retail store experience
Email: Phone: 09 306 2500

Our Online team, for bulk orders, email marketing, website problems and general feedback
Email: Phone: 0800 245 247

Size Guides

How To Measure?


S3068 - 75
M3276 - 83
L3484 - 91
XL3692 - 99
XXL38100 - 107
XXXL40108 - 115

How To Measure

Waist - Wrap the tape around your waist just above your hip. Keep the tape loose enough to slide a finger between the tape and your waist.

Still need help? Chat to us