Help Centre

Hallensteins is here to help! Just ask us a question below or contact us direct and we'll have you sorted in no time!

My Account

How do I register for an Online Account?

Please visit the page below to create an account

Register

An email will be sent to you to confirm the registration of your new account. Your details will remain private and confidential (refer to our Privacy Policy).

How do I reset my password?

If you're already logged in you can head to your My Account and update the password against your profile.

My Account

If you're having trouble logging in, please visit the page below and enter your email address in the 'Forgot your password' section. We'll send you an email with a link to create a new password for your account.

Forgot your password

Size Guides

How To Measure?

Footwear

UsAu/ukEu
7640
8741
9842
10943
111044
121145
131246

How To Measure

Sizes listed are US, unless otherwise noted

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